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There is limited support for scanned/handwritten documents in TCW.

Available functions:

  • Assign to address - This is done automatically if filename UPRN matching is set up on your account.

  • Add inspection date

  • Add document type

  • Override property compliance

  • Filtering by ‘Scanned’ type

When a scanned document is uploaded it is automatically put in the ‘Misc’ category until the required information is set. To quickly classify scanned/handwritten documents you can utilise the ‘Classify’ feature.

Classify Feature

  1. Hover over ‘Documents’ in the menu bar, click ‘Classify’

  2. Click the (blue star) icon to view a document

The following fields are available:

  • Category

  • Type (UC stands for 'user classified')

  • Inspection date

Click save.

This information will then be available in TCW and in reports.

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