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In a lot of cases, the official make and model of an appliance is entered differently on an LGSR.
For example:
“Worcester Greenstar 24i junior MkIII” Could be entered on an LGSR as “Worcester 24i junior“
In order for TCW to accurately identify the correct boiler make and model, you may first need to set up some appliance aliases.
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You can download a list of your existing boiler makes and models using the documents “All Documents” page. Select ‘Relevant’, then click the |
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From the “Manage Appliances” page, select the “Appliance Parameters” tab
Find the boiler you wish to configure, click configure
Enter your new parameters
Click save
If you have any queries or issues just reach out to support@tcwin.co.uk
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