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Note

This feature needs to be enabled by the support team once parameters are configured. Parameters will not be applied until an account administrator contacts support@tcwin.co.uk requesting the feature to be enabled.

What is it?

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“Manage Appliances” allows you to specify more stringent parameters for boilers in TCW for the following:

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In a lot of cases, the official make and model of an appliance is entered differently on an LGSR.

For example:

“Worcester Greenstar 24i junior MkIII” Could be entered on an LGSR as “Worcester 24i junior“

In order for TCW to accurately identify the correct boiler make and model, you may first need to set up some appliance aliases.

Info

You can download a list of your existing boiler makes and models using the documents “All Documents” page. Select ‘Relevant’, then click the (blue star) icon.

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  1. From the “Manage Appliances” page, select the “Appliance Parameters” tab

  2. Find the boiler you wish to configure, click configure

  3. Enter your new parameters

  4. Click save

If you have any queries or issues just reach out to support@tcwin.co.uk

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